Mauricio Robles

About Mauricio Robles

I scale luxury supply chains. Quietly. For 18 years, I\'ve been the operations…

Experience

1. Director of Logistics & Operations

   Designer Eyes

   Feb 2018 — Present · Miami, TX, US

   I successfully restructured the distribution center operations by optimizing cyclic counts and reducing the headcount from 30 to 22 without compromising efficiency or service quality. This initiative played a key role in enabling the successful expansion of the business into Mexico and Latin America. I negotiated high-value agreements with key vendors, including UPS, DHL, and FedEx, maximizing profitability while ensuring strict compliance with official norms and Incoterms. Additionally, I proactively managed partnerships with transportation companies, freight forwarders, and customs agents to streamline logistics processes, reduce delays, and ensure seamless cross-border operations. Focused on minimizing lead times, I drove continuous coordination across teams, resolving bottlenecks and ensuring the smooth movement of goods. Through strategic planning and effective communication, I optimized delivery schedules, reduced transit times, and enhanced overall operational performance. I also defined and implemented key performance indicators (KPI) and proactive control measures, tracking metrics such as inventory accuracy, missing items, leftover time, shipment success rates, and fulfillment accuracy to ensure operational excellence.Key Achievements:• Improved inventory accuracy from 80% to 98% within 12 months across both the distribution center and stores.• Reduced new product delivery time from five days to two by implementing an efficient operating plan.• Maximized sales by 30% through effective inventory management at the store level, ensuring optimal product availability.• Slashed expenses by 10% through the development of a dedicated planning department, driving operational efficiency and cost savings.

Education

• Tecnológico de Monterrey

  Bachelor of Engineering - BE

  1995 — 2000