Lauren McKinney

About Lauren McKinney

As a strategist with deep expertise from PwC’s Customer Experience and Insights team, I am passionate about creating experiences that resonate and drive meaningful impact. My unique approach blends a strategic mindset with a deep understanding of human behavior, ensuring that every solution we craft is both innovative and grounded in real-world needs.I specialize in translating complex challenges into actionable strategies, using data analytics, research, and hands-on workshop facilitation to align stakeholder goals and customer expectations. My focus on innovation in everyday spaces allows me to uncover hidden opportunities and deliver creative, effective solutions that others might overlook. I believe that true impact starts with listening to those on the front lines and designing backwards—ensuring every solution is as practical as it is visionary.From reimagining brand strategies to facilitating transformative workshops, I bring a holistic, people-first perspective to every project. My ability to marry strategic thinking with a keen eye for design and customer insights sets me apart, enabling me to deliver results that drive both customer satisfaction and business growth. I’m not just looking to solve problems; I’m here to help shape the future of customer experiences in ways that matter.

Experience

1. Strategy Manager

   PwC

   Jul 2024 — Present

Education

• The University of Alabama

  Master's degree, Management Information Systems, General

  2015 — 2020

Skills

• Team Leadership
• Cold Calling
• Microsoft Office
• Microsoft Excel
• Microsoft Word
• Sales
• Investments
• Fundraising
• Public Speaking
• Public Relations
• Critical Thinking