Laurie Chrostowski Arnold

About Laurie Chrostowski Arnold

Meticulous professional with a strong background in strategy, financial analysis, accounting and tax. Demonstrated ability to identify and reduce costs and develop processes to improve efficiency. Excellent communicator and effective in creating a productive and positive environment as a valued team member. Field of experience includes systems development (requirements determination, business design, testing and implementation); project management (estimation, planning and execution); business process modeling; and customer support (facilitation, client care and needs analysis).

Experience

1. Tax Associate

   Intuit Turbotax Verified Pro

   Jan 2024 — Present

   Prepare federal and state tax returns for individual and self-employed clientsApply defined practices, procedures and company policies to offer tax advice and resolve client inquiries to ensure customers can file confidently with Turbo TaxManage product/software inquiriesCoordinate with team members and leads to advance overall knowledge base

Education

• Walsh College

  Master of Business Administration (MBA)

  1997 — 2001

• Walsh College

  Bachelor of Science - BS, Accounting

Skills

• Business Planning
• Payroll
• Insurance
• Customer Retention
• Customer Service
• Strategic Planning
• Data Entry
• Retail
• Inventory Management
• Inventory Control
• Time Management
• Business Process Improvement
• Retail Sales
• Outlook
• Microsoft Office
• Sales
• Forecasting
• Telephone Skills
• Visio
• Customer Satisfaction
• Customer Experience