Lorenzo Bolton
Growth Operations Leader | Capacity Planning | Workforce Optimization | Scalable Systems
- Role
- Enterprise Strategy & Revenue Operations at IBM
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Lorenzo Bolton
I’m a growth operations leader with over 15 years of experience building scalable systems across complex global organizations. My focus is aligning revenue objectives with workforce capacity, productivity modeling, and performance governance to drive sustainable expansion and operational discipline.Throughout my career at IBM, I’ve translated growth targets into structured headcount strategies, utilization frameworks, and executive KPI cadence supporting billion-dollar revenue engines. I’m energized by solving complex system challenges—particularly where operational excellence directly impacts performance and scalability.I’m increasingly focused on applying enterprise-scale operational rigor within mission-driven environments where efficiency expands access and improves outcomes.
Experience
Enterprise Strategy & Revenue Operations
Jul 2024 — Present · New York, NY, US
Lead a distributed global leadership team of managers across 6 geographies and 24 markets, driving operational consistency and regional accountability.• Serve as strategic partner to regional leaders and revenue executives, aligning territory planning, capacity models, and performance targets to enterprise growth objectives.• Own the global sales operating cadence including forecast reviews, executive revenue calls, QBR frameworks, and annual strategic planning cycles.• Standardized forecasting governance and KPI architecture across regions, improving visibility, accuracy, and execution discipline.• Designed and iterated multi-layer leadership structures through annual workforce planning (‘Fall Plan’) aligning org design with revenue targets.• Owned Salesforce governance within a highly customized enterprise CRM environment, ensuring process integrity and reporting transparency.• Led end-to-end sales tech stack governance: evaluation, acquisition, rollout, adoption, and optimization.• Served as global Subject Matter Expert for monday.com, embedding structured collaboration workflows into day-to-day revenue operations.• Integrated AI-powered analytics and workflow systems to accelerate decision-making and improve seller productivity.
Education
University of Houston
BA Marketing, Management, Sales, Entrepreneurship
2003 — 2006
SMU Cox School of Business
Master of Business Administration - MBA, Business Administration, Management and Operations
Skills
- Event Planning
- Solution Selling
- Crm
- Storage
- Resiliency
- Team Leadership
- Integrated Marketing
- Leadership
- Project Management
- Channel Partners
- Data Center
- Management
- Team Building
- B2b
- Social Media
- Apple Software
- Salesforce.com
- Sales Enablement
- Sales Operations
- Professional Services
- Customer Service
- Coaching
- Marketing
- Business Development
- Digital Marketing
- Sales
- Enterprise Software
- Sales Management
- Direct Sales
- Product Marketing
- Lead Generation
- Social Media Marketing
- Disaster Recovery
- Email Marketing
- Software Industry
- Marketing Strategy
- Sales Process
- Selling
- Business Alliances
- Training
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