L. Max Perez
Vice President - IT Operations Management, Program Lead (ITAM), Agile, DevOps, Transformations.
- Role
- Adjunct Professor of Business at Passaic County Community College
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About L. Max Perez
With over 15 years of experience in the Financial and Insurance industries, I led global IT operations, transformation, asset management (ITAM), vendor management, and compliance programs. My focus is on driving operational efficiencies and implementing governance initiatives using ServiceNow, Agile, and DevOps methodologies. By emphasizing platform reliability, automation, and instrumentation, our team consistently delivers solutions that meet SLAs, KPIs, and OKRs. My expertise spans vendor management, IT asset management, and IT service management, supported by multiple IT certifications. My mission is to foster operational excellence and innovation across the technology landscape.
Experience
Adjunct Professor of Business
Passaic County Community College
Jan 2013 — Present · NJ, US
Education
Stevens Institute of Technology
Executive Masters, Technology Management
2004 — 2006
Villanova University
Certificate, Strategic Project Management
2008 — 2008
Berkeley College
BA, Management
1999 — 2004
Skills
- IT Management
- Strategic Planning
- Customer Relations
- Disaster Recovery
- Virtualization
- Project Management
- Information Technology
- Sdlc
- IT Strategy
- Software Development Life Cycle (Sdlc)
- Business Process
- Access
- Training
- Pmo
- Leadership
- Organizational Leadership
- Sla
- Negotiation
- Business Process Improvement
- Program Management
- Customer Presentations
- Citrix
- Project Planning
- Vendor Relations
- Software Development
- Strategy
- Networking
- Business Continuity
- Management
- Service Delivery
- Business Analysis
- Account Management
- Change Management
- Itil
- Analysis
- Process Improvement
- Integration
- Data Center
- Customer Service
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