Laura Mansfield
Director of Communications at Salesforce
- Role
- Director of Employee Communications at Salesforce
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Laura Mansfield
Communications and digital marketing professional with expertise in web content strategy, public relations and internal communications. I also have significant experience in the areas of strategic planning, crisis communications and executive communications. Certified National Incident Management System (NIMS) IS-100, 200 and 700; winner of 12 regional and national awards for feature writing and/or media relations projects. My technical skills include HTML (including HTML5), and CSS; project management using Jira and agile processes, SharePoint, Git and the Microsoft office suite. At Salesforce, I lead our efforts in community management and sentiment monitoring using Slack.
Experience
Director of Employee Communications
Jan 2022 — Present · Seattle, WA, US
I lead internal communication around issues and change management for Salesforce. In this role, I maintain processes and best practices to facilitate fast and effective execution in critical moments. I support our Global Security & Safety team with executive messaging and crisis comms. I also lead the team that conducts community management and sentiment monitoring in Slack.
Education
Southeastern Louisiana University
Bachelor of Arts
Tulane University
MPH
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