Lajja Mehta
- Role
- Lead Ux Researcher at Square
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Lajja Mehta
User Research Lead at Square and Tufts Human Factors Engineering alum, passionate about…
Experience
Lead Ux Researcher
Aug 2022 — Present
Spearheaded the “Never Miss a Sale” initiative, defining the offline payments roadmap to ensure business continuity for sellers during network disruptions and regain seller trust. • Led foundational research to streamline order workflows across diverse seller segments, improving efficiency and reducing context-switching.• Partnering with cross-functional leadership to facilitate vision and strategy sessions, ensuring user insights directly shape long-term product roadmaps.
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