Lloyd Coutinho

About Lloyd Coutinho

I tackle the most pressing strategic challenges in Cloud Operations and Enterprise IT, centering my efforts on key results and fostering a culture of service excellence. My approach is grounded in being both deeply customer-centric and empathetic toward the teams I lead, ensuring that every initiative drives meaningful outcomes for my business and clients.With nearly three decades of experience, I combine a data-driven mindset with a focus on human connection. My background in roles from Engineer to Head of Cloud Provisioning at Wipro Ltd. has equipped me with a structured, left-brained perspective, but it’s the relationships I’ve built and the insights gleaned from collaborative efforts that truly enhance my work. The lessons learned from managing diverse teams across sectors like IT, Banking, and Finance show me that real change is about more than systems—it\'s about people working together toward common goals.In the realm of cloud technology, I see immense potential for transformative growth. I lead initiatives that have not only optimized costs—achieving a 20% reduction in cloud expenses within a month—but have also driven operational success through impactful projects like Core Banking and SWIFT applications. My passion for mentoring high-performing teams and building innovative cloud solutions aligns with my recognition for developing robust disaster recovery frameworks and optimizing FinOps strategies, making cloud technology both relevant and scalable.Currently, I am leading cloud provisioning strategies that emphasize collaboration and operational health, ensuring that the organizations I work with thrive in a fast-paced digital landscape. I enhance business value while supporting the success of my partners by addressing their most challenging obstacles. Let\'s connect and collaborate for mutual success.Verticals: Cloud Operations, Enterprise IT, Financial Services, Technology Strategy, Infrastructure ManagementSpecialties: Cloud Provisioning, Service Delivery Excellence, IT Operations Leadership, Strategic Change Management, Team Development

Experience

1. Head of Cloud Provisioning, Project, & Operations Commvault Airgap Cyberresiliency

   Wipro

   Jun 2022 — Present · Mumbai, IN

   In my current role, I spearhead the design and execution of cutting-edge cloud infrastructure strategies, managing a team of over 60 engineers focused on operational excellence, cost efficiency, and seamless cloud migration to platforms like Azure, AWS, and GCP. My responsibilities include optimizing the operational health of servers, implementing comprehensive backup solutions, and fostering collaborative partnerships across departments to build scalable and resilient cloud solutions, ensuring alignment with strategic business objectives.

Education

• New English School

  SSC

  1980 — 1992

• CMS COMPUTER INSTITUTE

  Diploma , Computer Hardware & Network Engineering and Telecommunication Engineering

  1997 — 1997

• MSBTE

  Diploma, Industrial Electronics Engineering

  1992 — 1996

• Welingkar Institute of Management

  Post Graduate Diploma in Business Administration, E-Business

  2007 — 2009

Skills

• Requirements Gathering
• Sdlc
• Solution Architecture
• Transition Management
• Requirements Analysis
• Aix
• Unix
• IT Operations
• Software Development Life Cycle (Sdlc)
• Business Process
• Project Delivery
• Integration
• Team Management
• Project Portfolio Management
• Resource Management
• Data Center
• Sla
• Shell Scripting
• Incident Management
• Outsourcing
• Unix Shell Scripting
• Data Migration
• Management
• Disaster Recovery
• Offshoring
• Service Management
• IT Strategy
• Business Continuity
• Pmo
• Pmp
• Software Project Management
• System Deployment
• Leadership
• Itil
• Service Delivery
• Business Analysis
• Global Delivery
• Infrastructure
• Vendor Management
• Project Management