Lloyd Vaughan

Chief Operating Officer @Nile

Edinburgh, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2020 — Present

Chief Operating Officer @Nile

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I design and lead operational strategy across commercial, legal, and IT functions. My focus areas include implementing agentic automation and AI platforms, leading teams through technological change, and ensuring we can scale delivery whilst maintaining the standards regulated industries demand.I own business continuity and information security - including our response to the 2020 pandemic, which kept teams productive and clients supported through unprecedented disruption. I oversee compliance with ISO, Cyber Essentials, and B Corp standards, treating them as enablers of better work rather than tick-box exercises.Working alongside our CEO and CFO, I\'ve built scenario modelling and reporting frameworks that give leadership clarity when decisions matter most.

EDUCATION

2000 — 2004

Heriot-Watt University

Bachelor of Science (BSc), Computer Science

SKILLS

Business AnalysisRequirements GatheringChange ManagementProject DeliveryIT Operations ManagementRequirements AnalysisUser Interface DesignSharepointUsabilitySoftware DevelopmentConsultingUser ExperienceService DesignOperations ManagementIT StrategyManagementCrmStakeholder ManagementProject ManagementPrince2LeadershipGovernanceProject Portfolio ManagementBusiness Intelligence

ABOUT LLOYD VAUGHAN

I lead operations at Nile, where we make digital transformation in banking and insurance human-centred - rebuilding the essential systems that determine whether customers can engage effortlessly.As COO, I ensure we can deliver at scale whilst maintaining the standards regulated industries demand. I design strategies covering AI and agentic automation adoption, information security, business continuity, and regulatory compliance. But technology only works when people trust it - so I focus equally on leading teams through change, embedding new capabilities into daily work, and bringing people on the journey.I oversee our ISO, Cyber Essentials, and B Corp standards - not as tick-box exercises, but as frameworks that enable better work.Before Nile, I led programmes across financial services (Tesco Bank, Lloyds Banking Group, Standard Life) and the public sector, including an award-winning BI transformation for the Scottish Housing Regulator. I\'ve also advised the Scottish Government on skills and talent attraction.

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Lloyd Vaughan — Chief Operating Officer at Nile in Edinburgh, GB | Unifers