Lloyd Meade

Operations Engagement Lead @Hastings Direct

Leicester, GB

Lead on end to end governance of colleague recognition, rewards and engagement programmes across retail and customer central services, including budget allocation, purchase orders management, award distribution and audit-ready reporting. I drive innovation and continuous improvements through programmes like colleague ideation, coordinating cross-functional feedback and delivering meaningful, customer-focused outcomes. I strengthen leadership capability through coaching frameworks and development routines, and I design and deliver large-scale engagement activities, including 4Cs awards, off-site events and company wide initiatives. By collaborating closely with Directors, Business Heads and operational teams, I ensure aligned budgets, clear communication and operational excellence across multiple business areas

Leicester College

Higher National Diploma, Sports and Exercise