Laura Nielsen
Advisor, Director, Mentor, Professor, Educator, Trainer, & Advocate who designs and delivers education program management, strategic leadership, and organizational effectiveness to ensure retention, engagement, & success
- Role
- Advisor Mentor Administrator at Stride, Inc.
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
About Laura Nielsen
I am a social impact and organizational growth leader with 15+ years of experience…
Experience
Advisor Mentor Administrator
Aug 2020 — Present · Ashburn, VA, US
Restructured and monitored a mentorship program to align with the company\'s mission and vision.Created and implemented policies consistent with organizational philosophies and initiatives.Liaised with remote learning communities to optimize services and improve cultural awareness.Analyzed gaps in account management and cultural awareness and leveraged technologies to address them.Utilized technologies to launch and complete programs that optimized student success.Built a cloud-based, single-silo data storage infrastructure to facilitate cross-department communication and reinforce data security.Accomplishments:Achieved a 93% Customer Satisfaction (CSAT) score.Raised client engagement by 40%.Achieved a 90% retention rate.Skills:Organizational CultureStakeholder EngagementMentoringStudent EngagementE-LearningStudent RetentionRelationship BuildingThought LeadershipFamily Engagement
Education
University of Northern Colorado
Post Baccalaureate
Sterling College
Bachelor of Arts (B.A.)
Fort Hays State University
Master's degree
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