Linda Brockly

Vice President of Business Development, Outsourcing Industry || Peak Outsourcing, LLC || Call Center Solutions ||

Role: Vice President of Business Development at Peak Outsourcing
Location: Newport Beach, CA, US
LinkedIn followers: 500 followers

Sales & Business DevelopmentView LinkedIn profile

About Linda Brockly

I am the Vice President of Business Development at Peak Outsourcing a highly successful, results-oriented executive with an extensive background in technology sales. With more than 20 years of experience scaling businesses and building customer relationships, I have the proven ability to identify new opportunities for growth and drive revenue. I have vast knowledge and expertise about all sorts of software products including but not limited to BPO Financial Services, Grocery, Retail, Fintech, Automotive, and High-Tech Industries. Range from AI predictive models to Enterprise-wide SaaS, Supply Chain Management, Vendor PortalPeak Outsourcing provide a range of services such as customer support, human resources, healthcare medical, front office, and other back-office functions. receivables, insurance, and hospitality We handle these tasks on behalf of other companies allowing their clients to focus on business activities. While benefiting from cost savings and operational efficiency.I am an expert in Cloud-based Sales, Sales Pipeline Management, and IT to C-level sales. I have experience in Territory Development and Expansion, Consultative Solution Sales, Strategic Selling, and Sales/Business Development Strategy. My core strengths are my ability to manage relationships with clients while providing solutions that align with their needs. 91••••••21 l•••••@peakoutsourcing.com

Experience

Vice President of Business Development
Peak Outsourcing
Sep 2025 — Present · Newport Beach, CA, US
Newport Beach, CA

Contact information

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l•••••@peakoutsourcing.com
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Current company

Peak Outsourcing

Outsourcing/Offshoring · 690 employees · Founded 2011

Peak Outsourcing isn’t your typical BPO. We scale standards—not just headcount. Traditional outsourcing relies on scripts and rigid processes. We replace that with custom‑built Customer Experience (CX), back‑office, technical support, and specialized workflows aligned to your brand and goals. Our teams become true extensions of your organization through immersive brand training, voice‑and‑tone programs, and operational integration across onshore, nearshore, and offshore locations. We deliver accountability you don’t have to chase: transparent SLAs, shared‑risk models, and pilot programs that prove value before you scale. No KPI theatre—just metrics that matter to your customers. We maintain rigorous compliance (HIPAA, GDPR, PCI‑DSS) and robust data protection across every site. With 300+ seats available today and thousands more across established delivery centers, Peak Outsourcing provides flexible, global support. Our global footprint, built for scale: • Philippines: CX, back‑office, analytics, technical support. • Belize: Nearshore alignment and collaborative, customer‑facing support. • U.S./Canada: Strategic client management and program oversight • Expansion pipeline includes Latin America and APAC markets to support diversified, resilient delivery. Specialties: E-Commerce • Healthcare Support • Insurance Verification • Legal Process & Records Retrieval • Customer Experience • Sales Calls • Technical Support • Marketing Services • Project Management • Revenue Cycle Support • Web & App Development • Finance & Accounting • Banking • PEO Services • Hospitality • Manufacturing • Media • Telecom • Retail • Plus customized solutions for any workflow where we can be the right fit. If outsourcing has failed you before, you are exactly who we built this for. Let’s build something custom — something that actually works and scales. Email: b••••••••@peakoutsourcing.com

peakoutsourcing.com

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