Laura Hansen van Tassell
People-First Leader | Operational Excellence | Driving Scalable Delivery, Strategic Enablement & Customer Value
- Role
- Principal Business Process Architect at Adobe
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
Experience
Principal Business Process Architect
Sep 2025 — Present
Serves as a member of the Adobe Professional Services Customer Solutions & Innovation team. Responsible for enhancing efficiency, effectiveness, and customer satisfaction by optimizing processes that govern customer interactions and solution delivery. Applies proven methodologies to identify pain points, eliminate waste, and foster a culture of continuous improvement. Key responsibilities include analyzing, designing, and implementing streamlined business processes to elevate the customer experience and drive operational excellence across the Professional Services Project Management and Delivery organization. Leads cross-functional initiatives focused on workflow optimization, efficiency gains, and standardization of best practices.
Education
Quinnipiac University
Bachelor of Science, Business Management and Marketing
2005 — 2009
Skills
- Sass
- Marketing
- Social Media Marketing
- Project Management Office (Pmo)
- Sem
- Event Planning
- Digital Marketing
- Digital Transformation
- Software Implementation
- Marketing Communications
- Strategy
- Marketing Strategy
- Project Management
- Digital Media
- Social Media
- Event Management
- Digital Strategy
- Online Advertising
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