L. Kenton Dunn

About L. Kenton Dunn

Challenge-seeking, experienced Product Owner with 20+ years of professional expertise in financial services, sales and technology. Proven track record in driving digital transformation and delivering seamless customer experiences in fast-paced, Agile environments. Adept at balancing competing priorities, working cross-functionally with business and tech teams, and using strong analytic and effective communication skills to guide product development. Certified Full Stack Web Developer with a deep understanding of fintech technologies including mobile platforms, software development, and digital payments systems. A strategic thinker and relationship builder seeking to leverage a unique blend of business, tech, and product management experience to drive innovative solutions in the fintech and financial services industries.

Experience

1. Digital Product Owner - Consumer Asset Management Alerts

   Ally

   Jan 2025 — Present · Charlotte, NC, US

   Lead cross-functional engagement with product owners, domain experts, and partner teams to deliver automated emails, push notifications and SMS messages targeting pre-delinquent and delinquent auto customers.• Partner with product, design, operations, and engineering teams while embedding legal, risk, compliance, brand, and accessibility stakeholders into agile workflows while providing meaningful review/input.• Participate in all phases of enhancements and sprint cycles, including business validation, testing, and scheduled technology releases.• Develop integrated product roadmaps aligned with business strategies, collaborating with senior leadership to prioritize features, optimization, innovation, and customer experience initiatives.• Manage delivery timelines across product development, digital analytics, data, and communication platform teams; optimize Jira sprints, backlogs, and dashboards for quarterly and annual planning.• Create and maintain epics, user stories, and tasks; guide development teams and perform production validation and implementation.• Facilitate requirements-gathering sessions and partner across teams to identify and translate key business requirements.• Collaborate with UX, design, and content teams to define user experience specifications; review and approve wireframes and mockups in Figma.• Triage and resolve production issues with business and technology partners to minimize customer and operational impact.

Education

• Hampton University

  Master of Business Administration - MBA

  2002 — 2004

• Hampton University

  Bachelor's degree, Marketing

  1996 — 2000