Ljubomir Konjic
Group Manager @Avanade
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WORK HISTORY
Group Manager @Avanade
Milan, IT
Delivery management - project delivery for clients in banking, telecommunication, pharmaceutical, utility, automotive, tobacco industry, built on Microsoft technologies.Program manager in collaboration area for large enterprise (Fortune 500 company), managing and delivering solutions used in digital workplace context (corporate intranet, communication, content management). As certified SCRUM Master, leveraging SCRUM framework to deliver solutions of highest business value, supporting both the development team and the business to reach the objectives delivering high quality software.Service manager for portfolio of finance applications used by thousands users distributed globally. Leading and managing mid-size teams. Organizing help desk activities for the service (2nd and 3rd level). Implementing processes according to ITIL methodology. Improving change management process. Application renewal, assessing, planning and implementing migration of custom applications to new technology platforms based on Microsoft stack (Azure, M365, SharePoint.NET Framework). Leading investigations of performance problems, providing maximum availability for applications in scope. Coordination of globally distributed teams across different locations. Providing reporting to governance team. Software architect and team leader - Design and architecture of the solutions used by customer contact centers in order to integrate different (Microsoft, Siebel, SAP, Oracle) existing and legacy systems into unique application, automating tasks previously manually executed by the agents, improving contact center metrics and KPI.Providing expertise on broad set of technologies and tools: Microsoft.NET, C#, ASP.NET, Ajax, LINQ, SQL Server, SSIS, OLAP, BizTalk, M365, SharePoint, MS Project, Azure DevOps, HTML5, CSS3, XML, XSLT, JavaScript, ServiceNow, Jira, Confluence, Solidatus (Data Lineage), Salesforce, Treasure Data, Gigya, Active Directory.
EDUCATION
Belgrade University, Faculty of Electrical Engineering
Master's Degree
ABOUT LJUBOMIR KONJIC
My strong technical background matured during long experience in IT consulting business. I have been involved in numerous software development projects in a role of architect and IT manager, providing consultancy for international global companies, primarily in finance sector, but also in industries such as telecommunication, pharmaceutical, consumer packaged goods. From software engineering point of view, my skills are across different platforms (Cloud - Azure, AWS) and technologies (full stack), and my deep technical knowledge was delivered in range of implementation projects - custom application development, integration, modern workplace (M365, SharePoint), business intelligence, data governance, data management. Extensive knowledge of ITIL Methodology accumulated and applied in service management role in large enterprise. Delivery of numerous client-facing projects, management of different team sizes, estimating project effort, planning, timing, quality assurance, KPI measurement, financials managing, P&L management and responsibility.Working in international teams - often spawning different geographical locations and time zones (Italy, Netherlands, Finland, Switzerland, Philippines, Argentina, India.), in dynamic environments, sharing knowledge, resolving problems, and bringing value for the customers are my principal objectives.Specialties: Solution Architect, Integration Architect, Delivery Management, Agile development, SCRUM, Cloud computing, Technical expertise for Microsoft stack, Web Development, System Integration, Azure stack, DevOps, Digital transformation, Digital Workplace, SOA, Software Performance Engineering, Service Management, Software Development Life-cycle, Outsourcing, Onshore and Offshore teams management.
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