Luke Burke

About Luke Burke

Black Lives Matter. Trans Lives Matter. Women’s Rights Are Human Rights. No…

Experience

1. Director, Biztech, North America Planning & Execution

   Amazon

   May 2022 — Present

   Responsible for short & medium term capacity planning, risk mitigation, labor products & strategy, and science & analytics for Amazon’s largest organization - North American Customer Fulfillment (NACF).\\\\n\\\\nLead a team of >1,500 employees across Product Management (tech and non-tech), Program Management (tech and non-tech), Business Analysis, Engineering, Data, Research & Applied Science, and logistics/admin personnel, as well as a leadership team of senior managers and directors across three countries. Responsible for Central Flow and Production Planning for an organization of employees, 250+ buildings, cuft of inventory, and more than 10B annual shipments, with responsibility for annual labor expenditures of $XXB, delivering GMS of Raiser for the Day1Director program, an executive training program for all new (internal and external) Directors at Amazon\\\\n-reduced reactive risk mitigation (TRB) hours 25% YoY\\\\n-reduce required labor planning hours by site >50% in 14mths (doubled sites per planner, while reducing total planner time spend)\\\\n-improved capacity planning accuracy by 120bps YoY (>99% plan accuracy)\\\\n-quintupled tech and science headcount investment YoY while keeping total opex costs flat to business growth rate through resource re-prioritization and geographic re-balancing\\\\n-successfully promoted one leader to director and six others to senior manager roles, with more than two dozen total promotions in the organization\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Education

• University of Waterloo

  Bachelor's degree, Joint Major - Honours Business & Legal Studies, Co-op Program

Skills

• Program Management
• Data Analysis
• Public Speaking
• Teamwork
• Communication
• Leadership
• Event Planning
• Customer Service
• Team Leadership
• Qualitative Research
• Training
• Problem Solving
• Management
• Team Building
• Retail
• Research
• Operations Management
• Conflict Resolution
• Volunteer Management
• Time Management