James Gilmore
Director, Shared Technology Services @LifeLabs Medical Laboratory Services
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WORK HISTORY
Director, Shared Technology Services @LifeLabs Medical Laboratory Services
Toronto, ON, CA
I am leading the strategy, delivery, and continuous improvement of shared IT services at LifeLabs, including Infrastructure, End User Services, Datacenter Operations, Service Reliability Engineering (SRE), and FinOps. I am focused on driving innovation and operational excellence to ensure our technology ecosystem is scalable, reliable, and secure. I work closely with cross-functional teams to align IT capabilities with business goals and to support LifeLabs’ mission of empowering Canadians to live healthier lives through digital healthcare innovation
EDUCATION
Western University
Bachelor of Electrical Engineering
University of Toronto - Rotman School of Management
EMBA, Masters Business Administration
ABOUT JAMES GILMORE
James is a digital technology executive, with over 20 years of engineering and solution delivery experience in both the digital media and telecommunications industries. He is passionate about transforming new technology and business approaches into solutions that deliver meaningful results for customers. Throughout his career he has successfully led the delivery of solutions that have enabled businesses to succeed and built engaging user experiences that have connected, entertained and informed millions of users- mobile and web digital media applications - national service-provider IP core networks - multi-gigabit broadband data networks - national service-provider IT operational support systems
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