Liz Tuten
Results-Driven Account Manager | 100% Client Renewal | Driving business growth through strong client relationships
- Role
- Account Manager - Truven Health Insights at Merative
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Liz Tuten
A dedicated Account Manager with experience in account management, sales, and customer success. Proven track record of 100% client renewal rates and building strong relationships with Fortune 100 clients. Skilled in relationship management, contract and price negotiation, presenting, driving upsell, strategic planning, and transitioning clients to new technologies. Recognized for leadership, collaboration, and the ability to easily understanding client needs and effectively convey solutions.
Experience
Account Manager - Truven Health Insights
Jan 2023 — Present · Cambridge, MA, US
Manage a portfolio of employer clients, driving high retention rates (100% renewal rate), growth, and overall satisfaction. Achieved a 100% renewal rate in 2023 and 2024. Successfully drove contract negotiations, secured upsell, and transitioned clients to upgraded software.
Education
Boston College
Bachelor of Arts - BA, Communication, Philosophy, German Minor
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