Lizette Pradal
User Experience Design Manager - Airlines Ai Studio London @Globant
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WORK HISTORY
User Experience Design Manager - Airlines Ai Studio London @Globant
London, GB
EDUCATION
University of Cambridge
Certificate, Data-Driven Design for Customer Experience (CX)
Benemérita Universidad Autónoma de Puebla
Bachelor’s Degree, Ad Honorem in Graphic Design
SKILLS
ABOUT LIZETTE PRADAL
I’m a Experience Design Manager based in London with over 15 years of experience creating digital products.Throughout my career, I’ve worked with global brands like British Airways, LATAM Airlines, Nissan, Santander, Deloitte, Microsoft and Coca-Cola. I’m passionate about the full design process—from research and strategy to crafting intuitive interfaces—always with a hands-on, user-centred approach.After relocating to Chile in 2016 to support digital transformations for LATAM and DIRECTV, I relocated to London to lead the UX/UI team for Nissan’s Customer Experience. I am currently working with the design team at British Airways, overseeing cross-web experiences and ensuring consistency across all digital products. I love collaborating, learning, and mentoring while shaping meaningful experiences.My skills as a designer have evolved and changed throughout my career.My technical skills:Strategy DefinitionProduct DefinitionUser ResearchUser TestingWorkshop FacilitationCompetitive AnalysisData-Based PrioritizationA/B TestingWireframesInterface DesignInteractive PrototypingAccessibilityData VisualizationMobile ApplicationsDigital MarketingUX WritingMy soft skills:LeadershipTeam PlayerCommunicationProblem-solvingDetail-orientedProactivityNegotiationOpen to FeedbackSoftwares:FigmaAdobe SuiteUsabillaOptimizelyGoogle AnalyticsChat GPTI\'m also very good reading maps (my guilty pleasure is to navigate the world through Google Maps)
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