Liziya Joseph
Product Manager | UCaaS & CCaaS
- Role
- Product Manager at AudioCodes
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Liziya Joseph
Product Manager with 9+ years of experience in Unified Communications and SaaS, with a focus on telephony, customer engagement, and cloud-based service delivery. I specialize in leading cross-functional teams, defining product strategy, and launching scalable UCaaS/CCaaS solutions. Passionate about translating customer needs into impactful features and driving innovation through data-informed decisions.
Experience
Product Manager
Sep 2024 — Present · Raleigh, NC, US
Define and execute the product roadmap for UCaaS/CCaaS capabilities in the Americas, aligning with strategic business goals• Author detailed PRDs for new features and enhancements• Collaborate with engineering, sales, and marketing to deliver customer-centric features and successful product launches• Design and lead enablement program for Solutions Architects; trained 10+ to independently deliver demos and customize environments
Education
Syracuse University
Master of Science (MS), Computer Systems Networking and Telecommunications
2013 — 2015
University of Mumbai
Bachelor's degree, Electrical, Electronics and Communications Engineering
Skills
- Ccna
- Tcp/Ip
- Udp
- Dhcp
- Dns
- Osi Model
- Networking
- Lan-Wan
- Rip
- Ospf
- Wireshark
- Microsoft Office
- Eigrp
- Hsrp
- Vrrp
- Cisco Routers
- Routing
- Vlan
- Powerpoint
- Network Security
- Telecommunications
- Sip
- Voice Over Ip (Voip)
- Isd
- Trunk
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