Liz Gramhill
Senior Client Success, Business Development & Project Management Leader
- Role
- Director, Client Success at Datavant
- Location
- Scottsdale, AZ, US
- LinkedIn followers
- 500 followers
About Liz Gramhill
I am a dynamic, results-oriented customer success, operations, and business development…
Experience
Director, Client Success
Apr 2022 — Present · Phoenix, AZ, US
Spearhead client growth initiatives by supporting the Account Management team and acting as the primary escalation point for leadership concerns, ensuring that client needs are effectively met.• Leverage in-depth knowledge of data processes and client agreements to facilitate accurate project management, SLA tracking, and timely reporting, optimizing client satisfaction.• Collaborate with cross-functional teams to enhance product offerings and drive client reporting requirements, tailoring custom solutions to meet specific client needs.• Implement operational improvements to elevate the client experience, including the development of standardized playbooks and management of critical workflows, ensuring seamless issue resolution.• Oversee essential leadership deliverables, coordinating with executive teams to ensure accurate forecasting and compliance across key projects while mentoring and developing high-performing team members.
Education
University of Arizona
Bachelor of Science - BS
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