Liz Felix
Business Data Analyst @Shell
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WORK HISTORY
Business Data Analyst @Shell
My role involved:• Led workstreams in the IT programme, ensuring seamless divestment of business units.• Collaborated with diverse stakeholders to define project scope, objectives, and deliverables.• Performed in-depth business analysis to determine requirements and devise effective solutions.• Managed project timelines and resources, ensuring on-time and within-budget delivery.• Developed and maintained comprehensive documentation, including business requirements, process flows, and user guides.• Facilitated workshops and meetings to analysis requirements and provide project updates.• Performed in-depth business analysis to determine requirements and devise effective solutions.• Provided training and support to end-users during and after the transition, including mentoring of graduates.Key projects and achievements • Implemented continuous process improvements to enhance the efficiency and effectiveness of divestment activities. For example, streamlined the asset transfer protocol by integrating automated tracking systems, reducing processing time by 30% and minimizing errors.
EDUCATION
University of London
MSc E-business and innovation, Business and Innovation
University of Sussex
BSC Information Technology Systems, BSC Hons Information Technology Systems
ABOUT LIZ FELIX
I am an experienced Business Analyst and Analytics Specialist with a passion for digital products and data. With 18 years of experience, adapt/ experience in agile methodologies, data analysis, CMS, CRM, online content, online analytics, analysis of core gaps and improvements in the product lifecycle, technical support and troubleshooting, project leadership, change management, stakeholder management and strategy. I am dynamic, energetic, and conscientious, thriving on engaging with key stakeholders across all levels and sectors of an organization.
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