Lizette Nigro

WORK HISTORY

EDUCATION

SKILLS

ABOUT LIZETTE NIGRO

Financial services software and services strategist with a track-record of helping banks and credit unions improve the customer/member experience. Specializing in combining thought leadership, voice of the customer and use of technology to deliver solutions that help attract new customers, grow wallet share and improve retention. Being great at what you do requires really knowing your clients. Understanding their goals and objectives. Experiencing their pain points, opportunities and passions. It\'s a lot more than listening and documenting. It\'s experiencing what it\'s like to stand in their shoes - literally. Then, it\'s about being brave enough to do something about it. Making the tough priority decisions, communicating clearly, sharing, educating, consulting and never stop learning and changing!Community banks and credit unions are the pillars of their communities. They work hard to help people be financially secure and reach their goals. That first car loan, home, saving for college. even aging well. They help small businesses launch, grow and succeed - literally making their Main Street\'s more vibrant. I\'ve been incredibly fortunate in my career to be one of them and to work along side them. Helping these incredible institutions be successful, so they can keep helping their communities, has provided true meaning to what I do.