Lizette Roman

WORK HISTORY

ABOUT LIZETTE ROMAN

I am a mortgage servicing operations leader with 19+ years of experience leading Escrow, Tax, and Insurance functions across national portfolios supporting FNMA, FHLMC, GNMA, FHA, VA, and private investors. I specialize in enterprise governance, regulatory compliance oversight, investor representation, and scalable servicing infrastructure within CFPB regulated environments.I have led layered organizations across multiple servicing verticals, strengthening control frameworks, enhancing audit readiness, and partnering directly with Legal, Risk, Compliance, Product, and Executive Leadership to modernize operations and mitigate regulatory exposure. I regularly represent servicing operations in investor discussions, regulatory inquiries, and client presentations, serving as the accountable leader for operational integrity and risk alignment.My leadership philosophy centers on building high performing management teams, designing sustainable process infrastructure, and aligning servicing execution with business growth strategy. I bring a disciplined, solutions oriented approach to enterprise risk, operational scalability, and cross functional execution.I welcome conversations with organizations seeking a Director level leader who combines regulatory depth, executive presence, and strategic operations expertise to support growth and long term governance strength.Let\'s connect!