Lizeth Rodriguez
Renewals Account Manager | Driving Customer Success and Revenue Growth through Strategic Renewal Management
- Role
- Senior Restaurant Support Manager at Yelp
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Lizeth Rodriguez
As a highly skilled and results-oriented Renewals Account Manager with a solid background…
Experience
Senior Restaurant Support Manager
Jun 2024 — Present · San Francisco, CA, US
As a Restaurant Support Manager at Yelp, I specialize in helping restaurant owners grow and succeed by providing exceptional customer service and tailored solutions. I am passionate about supporting businesses through Yelp Reservations, Yelp Waitlist, and the full suite of Yelp Restaurant tools to enhance operations and improve front-of-house management.I manage inbound customer inquiries via phone and email, providing timely support, troubleshooting, and consulting to resolve business needs and retain clients. Fluent in both English and Spanish, I work with diverse restaurant owners, adapting product recommendations and identifying solutions to drive their success.Thriving in a fast-paced, high-growth environment, I continuously expand my skillset and collaborate with cross-functional teams to deliver value. With strong communication skills and a focus on customer retention, I bring a solutions-oriented approach to every interaction, ensuring that both our clients and Yelp Restaurants reach their full potential.
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