Lizeth Gonzales Vilca
Process Engineer | Sr. Product Manager | Data Analytics | Ex-Amazon
- Role
- Process Engineer at ShipBob
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Lizeth Gonzales Vilca
I\'m a results-driven Product Manager with 9+ years of experience leading data-informed strategies across e-commerce fulfillment and operational efficiency. I specialize in optimizing workflows, improving customer experiences, and enhancing product features through deep user research and cross-functional collaboration.At the core of my approach is empathy—I believe the best solutions come from truly listening. I make it a priority to understand the unique perspectives of stakeholders, teammates, and customers alike. I’ve learned that the most effective outcomes are often a thoughtful blend of ideas, and I thrive in environments where I can co-create across teams.What drives me most is growth—my own and that of others. I find real satisfaction in mentoring, sharing knowledge, and helping people uncover paths forward. Some of my most defining career moments have come from being the least experienced person in the room—moments that pushed me to learn fast, adapt quickly, and ultimately succeed.If you’re passionate about building solutions that make a difference and fostering teams that grow together, I’d love to connect.
Experience
Process Engineer
Aug 2025 — Present · Seattle, WA, US
Implement the operational processes within defined functions (Inbound, Outbound, VAS/B2B). Lead the development of new processes and guide incremental improvements at both the people/process level and within the Warehouse Management System (WMS). Acting as a bridge between Product/Engineering teams and Operators, advocate for quality and the merchant experience, influencing functional design and roadmap prioritization.
Education
Universidad del Pacífico (PE)
Business Administration and Management, General
2007 — 2011
Portland State University
Bachelor of Arts (B.A.), Logistics, Materials, and Supply Chain Management
2012 — 2014
Skills
- Leadership
- Mentoring
- Customer Service
- Microsoft Excel
- Teamwork
- Time Management
- Team Leadership
- Research
- Microsoft Word
- Strategic Planning
- Public Speaking
- Business Strategy
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