Liza Gan
Patient/Customer Experience
- Role
- Senior Patient Services Specialist at Providence
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Liza Gan
Liza has 7 years of experience of improving patient/customer outcomes through process improvement, personal and group coaching, building collaborative relationships, and by creating data-driven solutions. She has a combination of theory and practice by working in the healthcare industry while doing resilience research for the Fulbright program and the Resilience Institute. Her passion for resilience development fuels her to apply practical principles of organizational psychology and change management.
Experience
Senior Patient Services Specialist
Dec 2024 — Present
Education
State University of New York College at Cortland
Master of Science - MS
2017 — 2019
The University of Saint Katherine
Bachelor's degree
2011 — 2015
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