Liza Graceffa

About Liza Graceffa

Multi-faceted, efficient & reliable professional with 20+ years of experience working with executives and departments to improve internal operations for Fortune 500 companies. Diversified project management skills set covering communication, organization, adaptability, empathy and being able to work under pressure. Capable to uphold the maximum level of confidentiality.

Experience

1. Account Manager

   Everbrite, LLC

   Dec 2022 — Present · Greenfield, WI, US

   Manages open orders and develops new business for customer accounts. Initiates and coordinates order progress from quote request through order closeout by managing appropriate spec, estimating, graphics, approvals, product introduction, manufacturing schedules, purchase order issuance, installation, invoicing, receivable and closeout of order. Collaborates and works with other departments to complete projects with full customer satisfaction. • Knowledgeable of the branding specification and standard products for customer accounts. • Coordinates all order projects to ensure on time delivery by managing planning schedules, interfacing with departments to maintain schedules and calling appropriate meetings to guarantee an understanding of objectives at all levels. • Functions as the primary voice to client for all open orders/projects. Keeps client informed and responds to the client\'s requests. • Builds solid relationships with assigned existing customer accounts by providing efficient, effective service, proactive problem solving and suggestions on their processes. • Follows-up to ensure order requirements are available for those departments to complete their tasks on schedule whether produced in-house, subcontracted or a complete buyout. • Coordinates installation package for signs, from vendor selection process through site completion and invoicing. Negotiates installation costs to achieve proper gross margins, verify appropriate signage per codes, coordinates on time product shipment and installation to meet store openings while maintaining a controlled status of contracts with customers. • Travels within assigned area of operation as required meeting with construction managers, general contractors, customers or regional corporate customers. Reviews field problems, recommends or provide solutions, and prepares reports and documentation to ensure follow-up that resolves problems or situations.

Education

• Mount Mary College

  Bachelors, Business Adminstration - Marketing, Fashion Merchandising