Liz Vick Sandha
Chief Operating Officer @Connective
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WORK HISTORY
Chief Operating Officer @Connective
Vancouver, BC, CA
As COO, I oversee the operations and strategic integration of Connective’s programs across BC and the Yukon, leading a workforce of over 1,200 staff- Provide executive leadership for service delivery performance, organizational systems, and risk oversight- Implement operational frameworks that strengthen accountability, data-driven decision-making, and cultural safety- Drive strategic initiatives to expand Connective’s impact, enhance service quality, and build long-term sustainability.
EDUCATION
Canterbury Christ Church University
Master of Arts - MA
Cardiff University / Prifysgol Caerdydd
Bachelor of Arts - BA
British Columbia Institute of Technology
Associate Certificate
ABOUT LIZ VICK SANDHA
As Chief Operating Officer at Connective, I lead operations across our national organization. We are dedicated to responding to unmet and complex needs while striving for excellence in service delivery. Connective provides housing, integration, and community supports — helping people overcome systemic barriers and build safe, healthy and inclusive communities.Since stepping into the COO role, I’ve focused on strengthening operational excellence, workplace culture, and strategic alignment, while steering the organization through a period of unprecedented growth. Between 2020 and 2025, Connective achieved- 159% increase in programs delivered- 188% increase in people served- 265% increase in staff capacity- Expanded housing to 1,782 units across seven regionsWith over seven years of leadership in the social services sector, I love bridging strategy and operations — grappling with complex ideas and finding ways to turn them into sustainable systems that enhance the quality of life for the people we serve. My leadership style is collaborative, values-driven, and grounded in inclusion, accountability, and cultural safety.Areas of Focus- Organizational and operational strategy- Performance, quality, and risk management- Program integration and service transformation- Cross-sector collaboration and government relations- Systems change and community innovation
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