Liz Marlor
Enterprise Delivery Manager @Diebold Nixdorf
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WORK HISTORY
Enterprise Delivery Manager @Diebold Nixdorf
Manchester, GB
As a Senior Customer Service Manager I oversee and lead the Service relationship along with the services delivered with a market sector. My team and I provide the highest level of Customer Service for all services delivered whilst addressing any performance delivery issues. As the escalation Manager I ensure any major service delivery issues are resolved quickly and correctly along with identify any opportunities for productivity and service delivery improvements. I lead, manage, coach and mentor colleague to ensure high levels of performance in all department to achieve our company goals and making sure the workplace is a great place to be. As the Senior Customer Service Manager I develop, build and strengthen my Customer relationships through honest and open communication encouraging a strong, focused and trusted relationship.
EDUCATION
Crompton House
Secondary Education
ABOUT LIZ MARLOR
As a Client Services Director I oversee and lead the Service relationship for my customer…
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