Liz Larocca
Account Management, Sales & Marketing
- Role
- Customer Success Manager at Recharge
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
Experience
Customer Success Manager
Mar 2025 — Present
Manage a portfolio of high-growth eCommerce brands, providing strategic guidance to improve retention and grow recurring revenue-Advise merchants on best practices across the subscriber lifecycle, including failed payment recovery, cancellation prevention, loyalty, upsells, and referral strategies-Deliver ongoing product education and training to ensure clients maximize the value of Recharge’s tools and integrations-Analyze customer health metrics and business performance to proactively identify growth opportunities and reduce churn-Collaborate cross-functionally with Product, Support, and Engineering teams to advocate for client needs and drive long-term success.
Education
The University of Texas at Austin
Bachelor of Science (BS)
Skills
- Tumblr
- Management
- Payroll
- Microsoft Office
- Sales
- Public Relations
- Hospitality
- Travel Arrangements
- Marketing Communication
- Inventory Management
- Inventory Control
- Advertising
- Product Management
- Yoga
- Travel Planning
- Social Media
- Personal Support
- Marketing Communications
- Meeting Planning
- Travel
- Hotels
- Editing
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