Liz L.
Head of Business Operations @Capita Local Public Service
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WORK HISTORY
Head of Business Operations @Capita Local Public Service
Reading, GB
ABOUT LIZ L.
Performance-driven professional with a strong track record in operations operational excellence, end-to-end business management, and service delivery. Adept at increasing corporate procedural efficiency to drive organisational change initiatives and ensuring prompt and timely delivery of project services to clients. Demonstrated proactive management approach while engaging at all levels of organisation and fostering relationships with stakeholders. Proven expertise in: • Strategic Planning & Implementation • Administrative Support • Customer Service Delivery • Performance Assessment & Reporting • Project Management & HR operations • Staff Leadership & Training • Operational Support & Improvement • Stakeholder & Client Meetings
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