Liya Titov

About Liya Titov

Experienced Business Administrator with a successful history of working in a variety of industries. Skilled in Customer Service, Business Planning, Operations Management, Sales, Team Management, and Coordination. Organized professional with a Bachelor\'s Degree in Business Management from the University of Missouri-Columbia, College of Business. Bible Studies degree from Charis Bible College.

Experience

1. Program Coordinator - Partnerships

   Rio Salado College

   Jun 2023 — Present · Phoenix, AZ, US

   Serve as liaison between the college and 12 external partners, fostering productive relationships with internal departments and partners.• Coordinate implementation and operational delivery of educational service programs; personally served over 2,179 students and facilitated enrollment in 134 partner training cohorts in 2025.• Provide follow-up and customer service to students and partners, resolving issues related to records, tuition, registration, and education planning.• Lead outreach initiatives to promote corporate and government offerings through on-site and virtual \'College Fair\' events.• Schedule and conduct student registration presentations for large and small groups, both virtually and in person.• Manage course staffing, scheduling, registration processes, and grade submissions for partner courses.• Input student information, admit and matriculate students in SIS to meet deadlines.• Review partner instructor credentials for compliance and coordinate evaluation processes to ensure academic standards.• Maintain partnership documentation in SharePoint and HLC database; update ESP website as needed.• Utilize systems including Office Suite, SIS, HCM, RioCompass, and Matrix for student and program operations.• Led initiatives to organize Google Drive, standardize department processes, and create new employee training guides, SOPs, and an information manual.

Education

• Charis Bible College

  Biblical Studies, Global Training School

• University of Missouri-Columbia

  Bachelor of Business Administration - BBA, Business Administration and Management, General

• University of Missouri Trulaske College of Business

  Bachelor's Degree, Business Management

  2004 — 2008

• State Fair Community College

  Associate of Arts Degree AA/AS, Business Management

  2000 — 2003

Skills

• Outlook
• Budgets
• Marketing
• Event Management
• Marketing Communications
• Networking
• Hands-on Training
• Management
• Team Building
• Social Networking
• Social Media Marketing
• Customer Retention
• Customer Service
• Teamwork
• Retail
• Program Coordination
• Small Business
• Food Industry
• Team Motivation
• Recruiting
• Event Planning
• Inventory Management
• Coaching
• Food Service
• Social Media
• Leadership Development
• Hiring Employees
• Human Resources
• Leadership
• Business Development
• Time Management
• Public Relations
• Negotiation
• Restaurant Management
• Food Safety
• Business Planning
• Operations Management
• Team Leadership
• Microsoft Office
• Sales