Olivia M.
Lead Content Specialist Ii - Global Content Operations @Thomson Reuters
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WORK HISTORY
Lead Content Specialist Ii - Global Content Operations @Thomson Reuters
London, GB
Editorial Lead in Global Content Operations (UK); CMS Superuser and Product/Process Expert Trainer. I have contributed significantly to the transition of work across Content Operations teams over a number of years. Over this time I have been responsible for ensuring high-quality standards and driving continuous improvement within our processes and practices. Providing leadership to the Commentary UK team on and offshore, overseeing content processes, managing performance, ensuring excellence in content production, and offering constructive feedback and guidance to content specialists. As a CMS Superuser I have trained editors in products, workflows and systems. Alongside project roll-out, weekly reporting, and vendor management, I continue to play a key role in building the new Thomson Reuters operating model.
EDUCATION
Dublin City University
BA, Journalism
University of Technology Sydney
BA, Journalism
SKILLS
ABOUT OLIVIA M.
Pro-active, highly motivated and problem-solving individual. Excellent communicator with strong organisation, prioritisation and relationship-building skills. Extensive experience in project management including project inception, planning, execution, and monitoring phases. Excellent organisational skills with the ability to work with changing priorities and time pressures. Thoroughly enjoy building relationships and working with networks and communities across organisations.Proven ability to develop others through on-the-job coaching with years of experience in working constructively with a diverse range of people. Accountability in ensuring editorial consistency, style and quality are enforced in all content. Works well independently and in a team environment depending on need.
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