Livio di Gennaro

Sales Manager @Stanley Black & Decker, Inc.

Vimercate, IT

As Sales Manager support to directs and oversees the organization\'s channel sales policies, objectives, and initiatives. Sets short- and long-term channel sales strategies, initiatives and evaluates effectiveness of current programs.• Business through cooperation with assigned existing and new key customers. Work out and monitor the implementation of annual key account plans for national key customers.• Demand planning of baseline volumes per customer and forecast on campaign products and products outside standard ranges are being kept up to date in line with the monthly S & OP rhythm.• Work out and implement key account plans based on strategic targets and operating income. • Negotiate long-term contracts and service agreements with key accounts, to maximise sales and growth, both in turn-over as in margin. • Host and participate key business events, e.g. trade shows, exhibitions, in-store demonstrations and events to expand upon sales opportunities.• Supervise/lead the sales reps assigned to the stores within the district.• Handling of complaints and warranty claims.• Monitoring of trends within market and competitive suppliers.• Close cooperation with Marketing to ensure alignment with customer needs and development of Marketing campaigns.Brands followed in the professional channel: DeWalt, Stanley, Black & Decker, Usag. Resources followed: 6 sales account employees.Define the strategy in his area to improve customer satisfaction and the sales potential to reach the sales KPI.Key responsibilities include improvement of the coverage and penetration of the tool mix in the professional channels, developing and executing the sales. Set goals and objectives for the team, coaching and development of sales staff in charge, negotiate and interact at managerial level with clients and customers.