Richard L.

is Senior Engineer @Publix Super Markets

Bartow, FL, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2022 — Present

is Senior Engineer @Publix Super Markets

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Lakeland, FL, US

EDUCATION

1990 — 1996

Interamerican University of Puerto Rico

B.B.A. - Marketing, Minor in Management

2010 — 2010

Executrain

train, ITIL V3 Foundation

2015 — 2015

Technology Valley, San Juan PR

Citrix Xen Desktop and Xen App 7.6 Admnistration, Citrix

1998 — 2020

EDP University of Puerto Rico, Inc.

Master, Management Information Systems

1989

Sagrados Corazones

High School

SKILLS

IT StrategyMicrosoft Office‘Soft’ SkillsSoftware InstallationVisual BasicIntegrationDevice ManagementTroubleshootingCustomer SupportBusiness ProcessTechnical SupportWindows Desktop AdministrationComputer HardwareCost ReductionSccmNetwork AdministrationProject ManagementByod SupportManagementNetworkingHpProgram InnovationProcess ImprovementTime ManagementNetwork SecurityVisioCritical Thinking and Creative Problem SolvingOperating SystemsServersItilComplianceTeam LeadershipActive DirectoryWindows ServerHardwareDisaster RecoverySystem AdministrationWindowsData CenterNetbackup

ABOUT RICHARD L.

I am a creative IT System Administrator with a long history of helping businesses achieve their goals by developing and implementing cutting-edge enterprise solutions. Technological problem solving is my passion. I am a high level of business acumen and an academic background in business administration. Combined, these skills perfectly position him to help organizations grow. As a leader, I am results-focused and methodological, ensuring the product\'s success and the process. By training and developing large, diverse teams of multi-talented professionals to consistently employ best practices, I ensure that all projects are delivered on time, under budget, and according to client specifications. Because I am well versed in developing standardized processes and procedures, I ensure that all project stages are completed according to company/legal standards and best practices. As an innovative, tech-savvy, business-focused leader, I play an integral role in the businesses he serves, driving bottom-line benefits, including revenue generation and cost reduction, by creating and cultivating unique solutions and strong teams.CORE COMPETENCIES- Strategic Planning- Technical Project Management- Network Design- Hardware Deployments - IT Team Leadership- Sarbanes-Oxley Compliance- Technology Integrations- Policy Development - Backup & Storage Solutions- 24/7 Production Support- User Training- Procedural DocumentationOS/PLATFORMS- MS Windows OS server and workstation- VMware- NutanixSOFTWARECitrix Xen Desktop and Xen App, Hyland (On Base), Adobe Acrobat Pro, MS Office Suite, MS Visio, O365, Remedy, Jabber, SCCM, EMCO Pack Builder, VMware Workstation, VMware Horizon, MS PSTools, Acronis / SNOW / PDQ Deploy / InventoryLANGUAGEVB 6.0PowerShellHARDWAREMicrosoft, HP, Toshiba, Acer, Gateway, Dell, Lenovo, and IBM.

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