Lissette Abarca
Manager - Product, Pricing & Integration Operations @Salesforce
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WORK HISTORY
Manager - Product, Pricing & Integration Operations @Salesforce
Toronto, ON, CA
Product Operations leader, specializing in New Product Introduction (NPI) lifecycle management and cross-functional process optimization. Drives end-to-end operational excellence by designing scalable frameworks, standardizing deliverables, and enabling visibility across complex product launches. Known for bridging the gap between Product Management, Pricing Strategy, and Operations teams (Legal, Finance, Revenue Recognition) to accelerate time-to-market while maintaining governance and quality standards.
EDUCATION
The University of Manchester
Bachelor of Commerce - BCom, Management Information Systems, (Erasmus - Semester Abroad)
University of Calgary
Bachelor’s Degree, Management Information Systems, Honours
ABOUT LISSETTE ABARCA
A solution-driven professional with 7+ years of experience in consulting, change management, project management, business analysis, SDLC, ITSM practices and Tableau analytics.Experience working with corporate executives and project teams to understand business requirements, needs and impacts, to guarantee the seamless introduction and operational adoption of digital projects/solutions and/or the integration of acquired companies into existing operational systems and framework. Skilled in leading the implementation, deployment & adoption of cloud technology enhancements to manage integrations and existing processes, as well as identifying, investigating, and resolving technical instance issues.Technical skills include MS Project, MS Access, Tableau, Salesforce, JIRA-integration, Salesforce, ServiceNow and the ICAgile Certified Professional certification. Additional exposure to SAP, Maximo, and Upside SciQuest. Passionate about promoting and raising awareness on inclusion and diversity (I&D).When not at work, Lissette is- Supporting and discovering local artists and bands- Exploring art mediums (ie. pottery, painting)
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