Lissa Johnsen

About Lissa Johnsen

Dynamic, innovative leader with an aptitude for understanding business processes and technology. Uses position of strength to execute strategic plans by building the talents of a team and instilling a sense of community and purpose. Ability to powerfully communicate a vision that animates, motivates, & inspires followers.CAREER HIGHLIGHTS:* Hired in first round to a \"Big Eight\"(now \"Big Four\") CPA firm after college being, promoted early every year from Staff to Senior to Manager then to Senior Manager in less than 8 years. Awarded many national and international leadership roles as a consultant for PricewaterhouseCoopers.* Founded Information Technology division in a North Carolina CPA firm and grew it to become over 30% of the firm\'s total revenue and increasing the team from one to ten people. Continued to drive increasing sales and profits, serving as catalyst for growth and expansion. With my leadership, the firm continued with forward momentum, generating year-over-year revenue gains until we were acquired by a larger national CPA firm.* Started up new business and successfully managed all aspects including operations, marketing, strategy, financing, creation of company culture, human resources, hiring, terminating, accounting, sales, and PR. Grew business to over $3 million annual revenue in less than 8 years. Company was sought after by several companies inquiring about acquisition and then sold business at an above market price.* Smoothly Integrated acquired company into a successful, nationally recognized $25 million business. Transitioned 12 person team into a 200 person firm creating combined goals and strategies.* Hand-picked as Director for the Employer Solutions Practice transitioning that division into a nationally recognized practice. Led the team to meet or exceed performance goals for division built through acquisitions while overcoming financial/operational challenges.

Experience

1. President CEO - Consultant and Project Manager

   Business Technology Solutions

   Sep 2000 — Present · Raleigh-Durham, NC, US

   A consulting firm focused on assisting clients to enhance performance through structured planning, improved processes, technology implementations & technology management. Specialized in consulting with organizations to help them automate and streamline processes with experience to provide the insight to understand a client’s unique accounting, business management, technology management & human resource needs.* 2012-present: Project Manager and Consultant for various NetSuite ERP implementations including several manufacturing and distribution businesses, eCommerce businesses, a Legal Service provider, a pharmaceutical startup, and many more. Goal is to significantly improve solutions and business processes to allow continued success and growth.* Founded start-up technology company by creating mission, vision and values; creating culture, building the team from the ground up, planning/financing marketing & sales activities, creating top-notch recognized team of consultants.* Recruited & selected all positions and very adept at process to ensure our goal to hire the right people the first time. Developed effective talent management programs to enhance team’s career path and ensure individual goals were aligned with the company goals and vision. Created processes to determine when to terminate versus coach non-performers.* Set clear direction by communicating the strategy and vision to the team. While setting a clear direction, my team of employees rallied together and ensured our strategies become realities.* Adept at conflict resolutions with intuitive ability to resolve differences between senior team members, and keep them working together in a common direction.

Education

• Appalachian State University

  BSBA, Accounting, Concentration Information Systems

  1983 — 1988

Skills

• Analysis
• Leadership
• Sage Abra Hrms
• Business Intelligence
• Program Management
• Netsuite
• Business Process
• Mergers & Acquisitions
• Entrepreneurship
• Start-Ups
• Financial Reporting
• Management Consulting
• Integration
• Accounting
• Crystal Reports
• Senior Executive Leadership
• Strategy
• E-Commerce
• Software Project Management
• Business Analysis
• Saas
• Microsoft Dynamics
• Crm
• Budgets
• Process Improvement
• Erp
• Sage Crm
• Project Management
• IT Service Management
• Change Management
• Project Planning
• Leadership Development
• Sales
• Consulting
• Team and Project Staff Development
• Mas 90
• Quickbooks
• Solution Selling
• Enterprise Software
• Requirements Analysis