Lisette Ruiz

About Lisette Ruiz

I’m a highly organized, bilingual Executive Administrative Professional with 15+ years of experience supporting CEOs and leading nonprofit operations. Currently, I serve as the Executive Administrator for Egbe Medical Mission, an international nonprofit dedicated to revitalizing a hospital and college in rural Nigeria.My work bridges strategy and service, I manage cross-cultural teams, coordinate international logistics, and lead donor engagement efforts. I thrive in mission-driven environments where compassion meets execution, bringing structure to complexity and joy to problem-solving.Whether managing global supply chains, coordinating volunteers, supporting fundraising campaigns, or building strong systems that let teams shine, I show up with excellence, empathy, and a deep belief in purpose-driven work. Skills: Executive Support | Project & Volunteer Management | Fundraising | Donor Relations | Logistics | Canva & Salesforce | Social Media Marketing | CRM & QuickBooks Passionate about global health, storytelling, and helping good people do great work.

Experience

1. Non-profit Executive Administrator

   Banyan Air Service

   Mar 2023 — Present

   I oversee the administrative and operational needs of an international nonprofit supporting a hospital and college in Nigeria. From managing executive schedules and financials to coordinating 40-foot container shipments across continents, I help ensure our mission runs smoothly.Highlights:Coordinate international medical shipments, including logistics, vendor relations, and customs documentation.Support grant research, donor communication, and event coordination to advance fundraising.Manage volunteer recruitment, onboarding, billing, and post-trip evaluations for global medical teams.Lead board communications and meeting logistics across U.S, Canada, and Nigeria teams.Create marketing materials, social posts, direct mail campaigns, and fundraising collateral using Canva, Salesforce, and Trello.

Education

• Boyd Anderson High School

  High School Diploma

  1998 — 2001

• Broward College

  Bachelor of Applied Science - BASc, Supervision & Management - Project Management

• Nova Southeastern University

  Business Administration and Management, General

  2001 — 2003

Skills

• Process Improvement
• Call Centers
• Digital Photography
• Microsoft Office
• Sales
• Customer Service
• Strategic Planning
• Management
• Team Building
• Small Business
• Blogging
• Call Center
• Photoshop
• Social Networking
• Social Media Marketing
• Program Management
• Photography
• Outlook
• Wordpress
• Troubleshooting
• Facebook
• Customer Satisfaction