Lisette Çerimli
AVP, Application & Support Manager/Information Technology at Banesco USA
- Role
- AVP, Application & Support Manager Information Technology at Banesco USA
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Lisette Çerimli
Proficient in Jack Henry Associate Applications, nCino & various Banking Applications.
Experience
AVP, Application & Support Manager Information Technology
Jul 2022 — Present · Miami, FL, US
Lead a team overseeing Identity Access Management, Application Administration, and Service Desk Operations. Identity & Access Manager • Develop and enforce policies for secure system access, ensuring compliance with regulatory standards. • Manage user access and requests, implementing role-based access controls to safeguard sensitive data. Application Administration Manager • Direct the provisioning, configuration, and troubleshooting of applications to optimize organizational efficiency. • Act as a primary liaison between vendors such as JHA and stakeholders, ensuring seamless communication and project execution. • Spearhead user support and training initiatives, enhancing operational proficiency and user satisfaction. Service Desk Manager • Supervise service desk operations, ensuring swift incident resolution and responsive user support. • Implement best practices and streamline processes to optimize service delivery and operational efficiency.
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