Lisette Cazenave
Product Manager Global Sea Logistics Customer Service @德迅物流
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WORK HISTORY
Product Manager Global Sea Logistics Customer Service @德迅物流
Hamburg, DE
Currently responsible for the development, implementation and training of a new global tool built for Customer Care teams, to allow them to provide an outstanding, proactive as well as reactive, customer service.Focusing on customers and internal users` requirements (Customer Care teams), we provide the required holistic visibility converging live data from several systems into once single tool, at a glance.
EDUCATION
Universidad Adolfo Ibáñez
Diplomado en Ventas y Marketing
Universidad de Concepción
Traductora en Idiomas Extranjeros, Inglés - Francés - Español
ABOUT LISETTE CAZENAVE
20 years of Freight Forwarding experience on diverse Sea logistics business fields such as Operations, Processes and Systems, Customer implementation, Training, and Customer Service Care product management.Proven record of accomplishment delivering high quality internal and customer projects.Long experience, driven by passion for Customer service and training enables to translate, internal and customer, requirements into best-in-class solutions.
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