Liset Mary Joseph

Enterprise Operations Leader | Governance-Driven Customer Excellence

Role: Operations Manager at Orange Business
Location: Mumbai, MH, IN
LinkedIn followers: 500 followers

About Liset Mary Joseph

Strategic IT Operations Leader with 10+ years of experience driving high-velocity service delivery for global enterprises (30K+ users). I specialize in transforming stagnant frameworks into high-performance engines—reducing latency by 95% while boosting quality from 50% to 82%. A Lean Six Sigma leader focused on automation,\"Zero-Friction\" transitions, and 100% SLO compliance.

Experience

Operations Manager
Orange Business
May 2024 — Present
Strategy and Growth FocusedDrove 100% renewal accuracy for 1,200+ assets, centralized 16 real-time reports, built global interlock frameworks, and led service reviews for 100% alignment and granular cost/resource visibility.

Education

Pune University
Bachelor of Engineering - BE, Electronics and telecommunication
2004 — 2008
Great Learning
Post Graduate Program, Cybersecurity

Contact information

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Work email
•••••@orange-business.com
Personal email
•••••@•••••.com
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Current company

Orange Business

IT Services and IT Consulting · 28K employees · Paris, France

In a world that never stands still, possibility is everywhere. New technologies open doors every day, for our customers, for the communities we serve, and for you. Across 65 countries, our experts bring together connectivity, cloud, cybersecurity, AI and data to turn complexity into progress. We make the ambitious possible and the complex clear, for our customers and for society. What makes us different is our people. Diverse backgrounds, cultures and expertise come together every day to solve real problems, share knowledge and create lasting impact. We don't just deliver technology. We work side by side with our customers to bridge the gap between ambition and execution, turning "what if" into "what is.“ At Orange Business, possibility isn't something you wait for. You build it. Each of us has a role to play in that journey: learning a new skill, leading a project, making a real difference every day. Whether you're working with teams across the globe or deepening your expertise in the technologies of tomorrow, you'll find here the space to grow, take initiative, and leave your mark. Because when people and technology move forward together, possibility becomes progress. Possibility starts with tech you trust. Orange Business is here.

orange-business.com

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About Liset Mary Joseph

Experience

Operations Manager

Education

Pune University

Great Learning

Find verified contacts for anyone on LinkedIn