Lise Langengen

About Lise Langengen

I am passionate about creating business value, and the people side of change. I believe in constant learning and sharing of my own experiences. I strive to stay updated on new trends and developments, especially within the commercial domain, aiming at delivering a strong Customer Experience both internally and externally. Keeping an eye on long term strategical goals while creating immediate business value is always part of my approach. I have during the last 20 years held several roles related to Business Consulting, Solution Design, Project Management, Pre Sales, Domain- and Business Architecture. My experience ranges from Commercial Platforms and System Integration to Enterprise Feedback Management, Data and Analytics and BI. I thrive in the interface between business and IT, and this is also where I continuously see opportunities to contribute in creating value, both small and at scale.

Experience

1. Commercial Business Architecture Director, Americas

   Yara North America

   Feb 2024 — Present · Tampa, FL, US

   Leading commercial transformation in the Americas region (North America, LatAm and Brazil), by ensuring business capability models and value streams are well defined and implemented. Developing and interpreting strategy for the operational needs of the organization, and designing an effective architecture for business process management in collaboration with the commercial organization.Linking strategy and execution, by optimizing and enabling our technical and data enablement processes. Synergizing with other disciplines to achieve enterprise objectives, aligning strategic goals with decisions regarding the organization, its products and services, partners, suppliers, capabilities, the central business and IT initiatives.

Skills

• Solution Development
• Integration
• Market Analysis
• Sales Process
• Customer Relationship Management (Crm)
• 360 Assessments
• Business-to-Business (B2b)
• Account Management
• Customer Experience
• System Integration
• Employee Surveys
• Evaluation
• Sales
• Project Management
• Employee Relations
• Analysis
• Customer Experience Management
• Pre-Sales
• Analytics
• Enterprise Software
• Consulting
• Crm
• Salesforce.com
• Market Research
• Business Process
• Customer Satisfaction
• Leadership Evaluation
• B2b
• Solution Selling
• Saas
• Product Management
• Resource Management
• Key Account Management
• Business Development
• Nps (Net Promoter Score)
• Leadership
• Strategy
• Building Relationships
• Survey Methodology
• Lead Generation