Lisa Tull

Project manager with a passion for research

Role
Member Services Representative at Greater Philadelphia YMCA
Location
Phoenixville, PA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Lisa Tull

Project manager with a passion for research, working 360 ˚ leading global teams from…

Experience

  1. Member Services Representative

    Greater Philadelphia YMCA

    Jan 2010 — Present · Phoenixville, PA, US

    Greet and welcome all visitors and current and prospective members of the YMCA. Develop relationships that ensure member retention and satisfaction; provide accurate information regarding programs, membership options, and schedules; ensure a positive member experience. Provide informative tours of the facility.

Education

  • Moravian University

    Post - secondary, no degree or certificate, Liberal Arts and Education

  • Penn State University, Graduate Professional Studies

    Project Management Certificate- May 2011

    2011

  • Gettysburg College

    Post- secondary, no degree or certificate, Liberal Arts

Skills

  • Focus Groups
  • Team Management
  • Questionnaire Design
  • Competitive Analysis
  • Customer Experience
  • Market Intelligence
  • Research Design
  • Survey Design
  • Customer Insight
  • Confirmit
  • Advertising Research
  • Strategic Consulting
  • Business Insights
  • Crm
  • Proposal Writing
  • Qualitative Research
  • Consumer Behaviour
  • Fmcg
  • Analysis
  • Competitive Intelligence
  • Leadership
  • Statistics
  • Survey Research
  • Research
  • Primary Research
  • Strategy
  • Program Management
  • Analytics
  • Online Research
  • Brand Equity
  • Report Writing
  • Data Analysis
  • Client Services
  • Segmentation
  • Questionnaires
  • Market Research
  • Project Management
  • Brand Loyalty
  • Management
  • Quantitative Analytics

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Lisa Tull — Member Services Representative at Greater Philadelphia YMCA in Phoenixville, PA, US | Unifers