Lisa Thain

Experience

1. Test Engineer 2

   Hyland

   Feb 2021 — Present

   Automated processes working with applications including: SAP, Excel, Browsers, Alfresco Content Services, Alfresco Process Services, POP3, IMAP, PDF, Exchange, OnBase Designed, developed and implemented software robots to automate repetitive tasks in OnBase using the Unity API and REST API Servers and by using the Unity Client and OnBase Client User Interface Created and maintained testing Environments containing OnBase 15 through OnBase 23.1 Created Test Plans for Release/Regression Testing Determined Product functionality using exploratory testing practices and created test cases Developed Test Organization Structure and team testing Strategy using Zephyr and XRAY Managed Release Testing working with a team of six developers Ensured proper testing coverage Created and maintained testing documentation in Confluence Collaborated with the Test Center of Excellence to create a low code UI Testing Framework using Hyland RPA and OnBase along with Vagrant Virtual Machine environments

Education

• Cuyahoga Community College

  Post Degree Professional Certificate, Computer Programming and Development

  2016 — 2018

• The Ohio State University Fisher College of Business

  Bachelors, Business Admin- Operations Management

Skills

• Customer Service
• Sql
• Leadership
• Securities
• Lead Generation
• Crm
• Project Management
• Time Management
• Cascading Style Sheets (Css)
• Team-Oriented
• Python
• Customer Satisfaction
• Process Improvement
• Data Analysis
• Training
• Mysql
• Business Intelligence
• C#
• Microsoft Office
• Equities
• Vba
• Microsoft Excel
• Problem Solving
• Business Process Improvement
• Smoke Testing
• Microsoft Access
• Business Strategy
• Customer Relationship Management (Crm)
• Marketing
• Access
• Html5
• Ms Excel Pivot Tables
• Business Analysis
• Exception Management
• Project Planning
• Banking
• Analysis
• Sales
• Management
• Strategic Planning