Lisa Shamsudeen
Customer Support Manager @Illumiti
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WORK HISTORY
Customer Support Manager @Illumiti
Calgary, AB, CA
SKILLS
ABOUT LISA SHAMSUDEEN
Dedicated, highly organized Management Professional with more than 20 years of experience, I manage conflicting priorities with integrity, objectivity and confidence while multitasking across a variety of responsibilities. Using my strengths in leadership excellence, effective communication, team guidance and motivation, I develop strong business relationships and maintain a professional work ethic, while contributing to the goals of the organization. I have a broad range of expertise and a high level of business acumen. I have successfully managed Customer Service Teams in different provinces in Western Canada ensuring processes and procedures are streamlined as required, I’ve written and implemented processes and procedures for Project & Office Administration and Travel and Facilities Coordinators. I have valuable experience in several sectors of EPC activity, particularly with the preparation and execution of proposals, FEEDs and the 4 phases of a project (Initiation, Planning, Execution & Control and Close-out
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