Lisa Schlack
Senior Strategic Change Leader | Cisco | Customer Experience | Thought Leader | CEO InsightLogiQ
- Role
- Business Alignment Manager at Cisco
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Lisa Schlack
Strategic change leader experienced in operations and business management. Expertise in- Identifying and executing customer and stakeholders\' requirements through business insights- Driving design, development, delivery of critical milestones- Defining processes improvements and lessons learned
Experience
Business Alignment Manager
Nov 2020 — Present · Raleigh-Durham-Chapel Hill, NC, US
Drive Serviceability North Star Framework throughout Engineering DNAC, DNAC-Hybrid, IQ and SDA and Meraki.• Lead Gap Analysis initiatives to drive product enhancements/upgrades/fixes.• Cross-collaboration with CX and Engineering to drive better customer experience.• Lead strategic roadmap for program and process initiatives.
Education
SUNY Empire State College
BS, Human Resource Management
1991 — 1993
ECornell University
Organizational Leadership
2021 — 2021
University of Phoenix
MBA, e-Business
2004 — 2006
Skills
- Business Development
- Business Intelligence
- Visio
- Management
- Project Management
- Business Analysis
- Risk Management
- Software Documentation
- Strategy
- Nuclear
- Virtual Teams
- Resource Management
- Human Resources
- Process Improvement
- Program Management
- Supply Chain Management
- Strategic Sourcing
- Business Analytics
- Outsourcing
- Procurement
- Analysis
- Training
- Change Management
- Security
- Enterprise Software
- Competitive Analysis
- Start-Ups
- Contract Management
- Networking
- Product Marketing
- Business Transformation
- Sales Operations
- Stakeholder Management
- Team Leadership
- Sourcing
- Vendor Management
- Global Sourcing
- Business Process Improvement
- Go-to-Market Strategy
- Analytics
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