Lisa Sawka
Diversified, results-driven business leader with a natural affinity for combining business objectives and pragmatic process improvements.
- Role
- Director, Default Claims at Newrez Servicing
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Lisa Sawka
Extensive experience driving operational excellence and improved performance through…
Experience
Director, Default Claims
Jan 2023 — Present · Houston, TX, US
Responsible for the management of all GSE/Agency, private MI, and government claim activities by overseeing a department of more than 30 claim specialists. Ensure compliance with all investor and insurer guidelines and adherence to standard processes and procedures related to the various claim types and deadlines for filing. Oversight of proper quality controls to protect Shellpoint and its clients from loss. Collaborate with other departments to align processes and coordinate activities to maximize loss reduction.
Education
University of Phoenix
MA, Organizational Management
2000 — 2001
University of North Texas
Secondary Education
1987 — 1988
Texas A&M University
BA, History
1988 — 1991
Bellaire High School
High School, General Studies
1983 — 1987
Skills
- Mortgage Lending
- Business Process
- Microsoft Word
- Team Leadership
- Financial Analysis
- Human Resources
- Budgets
- Finance
- Vendor Management
- Visio
- Business Planning
- Operations Management
- Outlook
- Regulatory Projects
- Powerpoint
- Microsoft Excel
- Cross-Functional Team Leadership
- Organizational Design
- Product Development
- Microsoft Office
- Software Documentation
- Transformational Leadership
- Strategic Planning
- Personnel Management
- Account Management
- Change Management
- Forecasting
- Compliance
- Project Management
- Customer Support
- Organizational Structure
- Human Resource Planning
- Team Building
- Management
- Customer Service
- Organizational Development
- Mortgage Servicing
- Business Analysis
- Process Improvement
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