Lisandro Dumlao
Senior Manager Digital Product Design Investments @RBC
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WORK HISTORY
Senior Manager Digital Product Design Investments @RBC
Toronto, ON, CA
Lead the UX of MyAdvisor to ensure its experience is intuitive and seamless within the RBC ecosystem• Managed the product design team of MyAdvisor, comprised of various design disciplines, and ensured our user experience objectives compliment business initiatives and goals• Managed projects, timelines, and stakeholders, to set clear outcomes and expectations for delivery• Employed design thinking methods to understand the problem/opportunity, users, and customer journeys• Coordinated generative research and evaluative testing objectives to gain insights and validate solutions• Ensured solutions adhered to WCAG standards to be accessibility compliant and improve inclusivity• Engaged with various product teams to create seamless and consistent user experiences across platforms• Performed initiatives to improve culture, streamline processes, and create focus and direction for the team
EDUCATION
Seneca Polytechnic
Associate's degree, Computer Graphics - Technical
SKILLS
ABOUT LISANDRO DUMLAO
A Product Designer passionate about solving problems, collaborating, and creating user-centred solutions for over 19 years. Meeting business initiatives and advocating for users is my approach to creating delightful experiences that generate value. Creating positive environments and culture is how I lead and enable successful teams.Nice to meet you!
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