Lisa M.

About Lisa M.

As an experienced HR Leader, I am keenly focused on driving enterprise-wide success…

Experience

1. Sr HR Partner

   Fairway Independent Mortgage Corporation

   Jan 2022 — Present · Phoenix, AZ, US

   Provides guidance to leadership around employee relations issues, including addressing low employee performance and corrective action. Develops a plan for each case. Demonstrates a thorough and complete exploration and analysis of facts and details before a recommendation is provided or guidance is offered.• Consults with and advises managers regarding workplace issues and recommends appropriate actions in accordance with Company policies and guidelines, and applicable laws. Fosters an environment that appropriately assess the risk associated with certain actions and promotes fairness.• Assists team members with workforce issues by listening empathetically to concerns, managing expectations, and handling the case in a sensitive manner. • Facilitates consistent interpretation, application, and execution of HR programs, policies, and procedures by serving as an available, reliable, and trustworthy resource• Follows established guidelines to gather details on employee relations matters; demonstrates attention to detail, a sense of urgency, and consistent and fair judgment while maintaining confidentiality and sensitivity• Maintains up to date knowledge of federal, state and local EEO and labor laws.• Collaborates effectively with others in order to execute tasks and fulfill key deliverables within the HR centers of excellence• Proactively works with managers, legal, compliance, and employees using established processes and best practices to resolve issues before they escalate• Delivers service excellence by utilizing business acumen and HR knowledge to provide solutions to managers and employees• Partners with leadership to advise on talent management and compensation strategies.• Partners with leadership to advise on the development and planning for department succession plans.

Education

• Arizona State University

  Master's Degree, Legal Studies, General

  2017 — 2020

• Claremont Graduate School

  Master of Science, Human Resources Design

• California State Polytechnic University-Pomona

  BS, Social Work

Skills

• Strategic Planning
• Employee Relations
• Onboarding
• Benefits Administration
• Project Management
• Human Resources
• Talent Acquisition
• Organizational Performance Management
• Leadership
• Hiring
• Business Process Improvement
• Program Management
• Temporary Placement
• Recruiting
• Personnel Management
• Policy
• Succession Planning
• Management
• Talent Management
• Strategic Human Resources Leadership
• Organizational Development
• Mentoring
• Change Management
• Performance Management
• Payroll
• Process Improvement
• Employee Benefits